Last updated 26 August 2026
Support
Something broken, something confusing, or something you want deleted — here is how to reach us, and what happens next.
Write to us
The fastest way to reach us is email: hello@routtine.app.
A person reads every message — not a ticket queue and not a bot. We are a small team, so we usually reply within a few days. A question about the method itself can take a little longer to answer well — we would rather be slow than vague — and we will say so rather than leave you wondering.
What helps us help you
None of this is required. Send what you have, and we will ask if we need more:
- The email address you signed up with.
- What you were trying to do, and what happened instead.
- A screenshot, if it is something you can see.
- Your phone and its OS version, once the app is out — an iPhone 15 on iOS 26.2, for instance.
Where Routtine is right now
Routtine has not launched yet. There is no app to download, no account to sign into, and nothing to pay for. What exists today is this site and the waitlist — join it and we will write to you the moment that changes.
Your data, and deleting it
Want to be taken off the waitlist, or to see what we hold about you? Email hello@routtine.app from the address you signed up with and tell us what you want. You do not need to give a reason, and we will not try to talk you out of it.
One thing we cannot do
We cannot give you medical, nutritional, or psychological advice, and we cannot tell you whether a plan is safe for your body — only a qualified professional who knows your history can do that. If you are unwell, pregnant, or recovering from disordered eating, please start there. We would rather say this plainly than be vague and helpful-sounding.